1irm Terms and Conditions
All rules, rights and responsibilities relating to the use of the 1irm platform are set out transparently in this document. Please read carefully before registering an account or using any of our services.
Overview
What These Terms Cover
The 1irm terms and conditions cover the key aspects of using the platform — from account registration to payment processes and user responsibilities.
Eligibility and Registration
The minimum age requirement of 21 years, identity verification requirements and user responsibilities in keeping the account secure are fully explained here.
Deposits and Withdrawals
All details relating to accepted payment methods, minimum deposit amount (RM20) and withdrawal amount (RM50), and processing times are clearly stated.
Bonuses and Promotions
Bonus conditions including wagering requirements, eligibility and the validity period of each promotion are detailed so users fully understand them.
Account Security
The data protection policy, one-account-per-user policy and actions taken against fraudulent activity or multiple account use are explained here.
Responsible Gambling
1irm is committed to responsible gambling. These terms explain the account management tools and support resources available to users who need them.
Changes and Enforcement
1irm's right to amend the terms, how users are notified and the jurisdiction applicable to the resolution of any disputes are fully detailed here.
1irm Terms and Conditions for Platform Use
By registering an account or using any services provided by 1irm, you are deemed to have read, understood and agreed to be bound by all the terms and conditions stated in this document. If you do not agree with any part of these terms, please stop using the platform.
Definitions and Scope
In this document, references to "Platform" mean the 1irm website accessible at https://1irm.onl together with all subdomains, mobile applications and related services. References to "User" or "You" refer to any individual who registers, browses or uses this platform in any capacity.
These terms cover all activities on the 1irm platform including:
- Sports betting such as football, badminton and tennis
- Live casino games and online slots
- All financial transactions including deposits and withdrawals
- Use of bonuses, promotions and the VIP programme
- Communication with the customer support team
These terms are written in Malay and English. In the event of any conflict between the two versions, the Malay version shall serve as the official reference for users in Malaysia.
User Eligibility
Use of the 1irm platform is restricted to individuals who meet the following conditions:
- Aged 21 years or above at the time of registration and throughout the period of use
- Acting on their own behalf and not as an agent or representative of a third party
- Not listed on any prohibition or restriction list issued by relevant authorities
- Having full legal capacity to enter into a legally binding agreement
1irm takes the protection of minors seriously. Anyone found using this platform under the minimum age of 21 will face immediate account closure and any balance in the account may be forfeited. If you suspect that an underage individual is using this platform, please contact us immediately.
1irm reserves the right to request identity verification documents at any time to confirm user eligibility. Accepted documents include a copy of the identity card (MyKad), passport or other relevant official documents.
Account Registration
Each user is only permitted to hold one (1) account on the 1irm platform. Opening multiple accounts, whether using different names, email addresses, phone numbers or other information, is strictly prohibited and may result in the suspension or closure of all related accounts.
During registration, you agree to:
- Provide accurate, complete and up-to-date information
- Update your account information should any changes occur
- Keep your password and login details confidential
- Notify 1irm immediately if you suspect your account has been accessed without authorisation
1irm is not responsible for any losses arising from a user's failure to keep their own account information secure.
Deposits and Withdrawals
The 1irm platform accepts a range of payment methods suitable for users in Malaysia, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost and cryptocurrency (USDT, BTC and ETH).
The conditions relating to financial transactions are as follows:
- Minimum deposit: RM20 per payment method
- Minimum withdrawal: RM50 per transaction
- Withdrawal processing time: between 30 minutes and 3 hours depending on the method and time of request
- All deposits must come from an account held in the name of the registered user only
- Withdrawals will be credited to the account or digital wallet bearing the same name as the 1irm account
For the security of all users, 1irm carries out compliance checks on all transactions. Identity verification may be required before a withdrawal is processed, particularly for larger amounts.
1irm reserves the right to delay or reject any transaction suspected of involving fraudulent activity, money laundering or a breach of these terms.
Bonuses and Promotions
1irm offers bonuses to new and existing members subject to the conditions set out. The current welcome bonus is a 120% first deposit bonus of up to RM500.
Calculation examples:
- Deposit RM100 → Bonus RM120 → Account balance RM220 → Wagering requirement: RM120 × 25 = RM3,000
- Deposit RM1,000 → Bonus RM500 → Account balance RM1,500 → Wagering requirement: RM500 × 25 = RM12,500
General bonus conditions:
- The wagering requirement is 25 times the bonus amount received
- Bonuses may not be withdrawn before the wagering requirement has been fully met
- Bonuses are only eligible for one account, one device and one IP address
- Misuse or attempts to transfer bonuses across accounts are prohibited
- 1irm reserves the right to cancel any bonus granted as a result of a technical error or incorrect information
Other promotions such as VIP weekly cashback, referral bonuses and seasonal special offers are subject to specific terms and conditions that will be stated alongside the relevant offer when announced.
Betting Rules
All bets placed on the 1irm platform are subject to the following rules:
- Bets that have been confirmed and accepted cannot be cancelled by the user
- In the event of any technical disruption during a bet or game, 1irm reserves the right to declare the outcome based on reliable system records
- Any attempt to exploit system errors, software vulnerabilities or incorrect betting markets is considered fraudulent
- Odds, payout ratios and game results that have been confirmed by the system are final
- 1irm reserves the right to limit betting limits for any user or specific market without the need to provide a reason
For live casino games, slots and all games available on the platform, 1irm uses certified random number generators (RNG) and software from licensed developers to ensure fairness and transparency in every game round.
Responsible Gambling
1irm places great importance on user wellbeing. We believe that gambling should be a form of entertainment that is managed wisely and responsibly.
As part of this commitment, the platform provides:
- The option to set daily, weekly or monthly deposit limits on your account
- A self-exclusion facility for users who wish to take a break from the platform
- Support and information relating to problem gambling assistance through our customer service channels
If you feel that gambling is starting to have a negative effect on your finances, relationships or mental health, please contact our support team. Talking to someone you trust or seeking professional help is also strongly encouraged. Gambling should not be used as a way to solve financial problems.
The minimum age for all services on the 1irm platform is 21 years. Parents and guardians are encouraged to use parental control software to block children's access to gambling websites.
Account Closure and Suspension
1irm reserves the right to suspend or close a user's account without prior notice in the following circumstances:
- The user is found not to meet the eligibility requirements (age or jurisdiction)
- Registration information provided is false or misleading
- The user is found to own or control more than one account
- Fraudulent activity, money laundering or attempts to hack the system are detected
- The user is involved in bonus abuse or system exploitation
- Violation of any terms and conditions stated in this document
Users may also close their own account at any time by contacting our customer support team. Any valid balance in the account will be returned after the standard verification process is completed, provided no breach of terms has occurred.
Amendments to Terms
1irm reserves the right to amend, update or add to any part of these terms and conditions at any time. Significant amendments will be communicated to users via:
- A notice displayed prominently on the platform's main page
- An email sent to the user's registered address
- A notice within the user's account upon login
Continued use of the platform after the effective date of any amendment is considered acceptance of the amended terms. If you do not agree with any amendment, you may close your account before the amendment takes effect.
Disclaimer and Limitation of Liability
The 1irm platform is provided "as is" without any express or implied warranties. 1irm does not guarantee that the service will operate without interruption, errors, or delays at all times.
1irm is not liable for:
- Financial losses incurred as a result of betting or game outcomes
- Service disruptions caused by technical factors beyond our control
- Unauthorised access to user accounts resulting from the user's own negligence
- Device damage or data loss related to the use of the platform
All liability limits stated here are subject to applicable laws and regulations. Nothing in these terms is intended to exclude liability that cannot be excluded under applicable law.
Applicable Law
The 1irm platform operates under a recognised international licence. Any dispute relating to the use of the platform, financial transactions, or the interpretation of these terms will be resolved through the arbitration process established by the relevant international licensing body.
Users in Malaysia are advised to understand the local laws and regulations regarding online gambling applicable in their respective states before using this platform.
Contact Us
If you have any questions, concerns, or need further clarification regarding these terms and conditions, our team is ready to assist through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week in Malay and English
- Email: [email protected]
Our support team aims to respond to all enquiries promptly and in a timely manner.
Read Everything? Join the 1irm Platform
Once you have gone through all our terms and conditions, you can register an account and start enjoying sports betting, slots, and live casino on the 1irm platform.
Minimum age 21. Gambling can be addictive. Play responsibly.